Night Auditor 11pm to 7am
Comfort Inn Silver springs Ocala Comfort Inn Silver springs Ocala Ocala, FL Ocala, FL Full-time Full-time Estimated:
$21.
7K - $27.
5K a year Estimated:
$21.
7K - $27.
5K a year 4 days ago 4 days ago 4 days ago Job Description 11pm to 7am Daily Night Auditor Immediate Supervisor:
Front Office Manager/Accounting Manager Job
Summary:
To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, verification of daily processes for all outlets in the hotel and the registration and check out of hotel guest.
Represents the hotel to the guest throughout all stages of the guest's stay.
Determines a guest's reservation status and identifies how long the guest will stay.
Helps guests complete registration cards and then assigns rooms accommodating special request whenever possible.
Verifies the guest's method of payment and follows established credit-checking procedures.
Places guest and room information in the computer, and communicates this information to the appropriate hotel personnel.
Works closely with housekeeping department in keeping room status reports up to date and coordinates request for maintenance and repair work.
Must be sales-minded.
Presents options and alternatives to guest and offers assistance in making choices.
Knows the location and types of available rooms as well as the activities and services of the property.
Essential Job
Responsibilities:
Ensure an environment in which high standards of customer service and quality exist for our guest.
Completes the night audit by change of shift at 7a.
m.
gives information to other department heads, especially any information relating to the morning breakfast business and meeting setups.
Balance all department revenues.
Sees that all reports and vouchers required are on the General Managers desk for review and approval.
Prepare and have ready by 7a.
m.
each day the housekeeping report listing the status of check-outs, stay over's, vacant, and out of order rooms Registers guest and assigns rooms.
Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations coming in.
Thoroughly understands and adheres to proper credit, check-cashing and cash-handling policies and procedures.
Empowered to resolves guest related problems quickly, efficiently, and courteously Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Communicate with housekeeping and maintenance to ensure the availability of rooms according to forecast.
Receives information from the previous shift and passes on pertinent details to the oncoming shift.
Wears the proper uniform and name badge at all times.
Possesses a working knowledge of the reservations department.
Takes same day reservations and future reservations when necessary.
Knows cancellation procedures.
Knowledgeable of guest check-out procedures.
Post and files all charges to guest, master, and city ledger accounts.
Follows procedures for issuing and closing safe deposit boxes.
Uses proper telephone etiquette, and answer the phone in three rings.
Use proper mail, package, and message handling procedures.
Reports any unusual occurrences or request to the Front Office Manager or the MOD on duty.
Knows all safety and emergency procedures.
Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Attend department meetings when ever scheduled.
Knows how to use front office equipment.
Work closely with all departments with-in the hotel.
Speak to every employee and guest you come in contact with.
Perform or coordinate other tasks as assigned by the Front Office Manager.
Exemplify the Forbes Hamilton Standards of Excellence.
Necessary Skills and Attributes; Excellent verbal, comprehension, listening and problem solving skills.
Interpersonal and time management skills.
Guest relation skills.
Excellent math skills Adaptability.
Sound computer skills and working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
Formal Education:
High School Graduate or equivalent.
Experience:
Previous hotel front office experience desired.
Physical Requirements While performing the duties of this job, the employee is regularly required to sit, stand, bend, walk, use hands to finger, or feel objects, tools or controls, lift boxes, and luggage ( up to 50 pounds ), talk and hear.
Vision abilities required by this job include close vision to a computer screen.
Job Type:
Full-time
Benefits:
Employee discount Paid time off Schedule:
8 hour shift Holidays Monday to Friday Night shift Weekend availability Work Location:
In person Night Auditor.
Estimated Salary: $20 to $28 per hour based on qualifications.
$21.
7K - $27.
5K a year Estimated:
$21.
7K - $27.
5K a year 4 days ago 4 days ago 4 days ago Job Description 11pm to 7am Daily Night Auditor Immediate Supervisor:
Front Office Manager/Accounting Manager Job
Summary:
To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, verification of daily processes for all outlets in the hotel and the registration and check out of hotel guest.
Represents the hotel to the guest throughout all stages of the guest's stay.
Determines a guest's reservation status and identifies how long the guest will stay.
Helps guests complete registration cards and then assigns rooms accommodating special request whenever possible.
Verifies the guest's method of payment and follows established credit-checking procedures.
Places guest and room information in the computer, and communicates this information to the appropriate hotel personnel.
Works closely with housekeeping department in keeping room status reports up to date and coordinates request for maintenance and repair work.
Must be sales-minded.
Presents options and alternatives to guest and offers assistance in making choices.
Knows the location and types of available rooms as well as the activities and services of the property.
Essential Job
Responsibilities:
Ensure an environment in which high standards of customer service and quality exist for our guest.
Completes the night audit by change of shift at 7a.
m.
gives information to other department heads, especially any information relating to the morning breakfast business and meeting setups.
Balance all department revenues.
Sees that all reports and vouchers required are on the General Managers desk for review and approval.
Prepare and have ready by 7a.
m.
each day the housekeeping report listing the status of check-outs, stay over's, vacant, and out of order rooms Registers guest and assigns rooms.
Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations coming in.
Thoroughly understands and adheres to proper credit, check-cashing and cash-handling policies and procedures.
Empowered to resolves guest related problems quickly, efficiently, and courteously Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Communicate with housekeeping and maintenance to ensure the availability of rooms according to forecast.
Receives information from the previous shift and passes on pertinent details to the oncoming shift.
Wears the proper uniform and name badge at all times.
Possesses a working knowledge of the reservations department.
Takes same day reservations and future reservations when necessary.
Knows cancellation procedures.
Knowledgeable of guest check-out procedures.
Post and files all charges to guest, master, and city ledger accounts.
Follows procedures for issuing and closing safe deposit boxes.
Uses proper telephone etiquette, and answer the phone in three rings.
Use proper mail, package, and message handling procedures.
Reports any unusual occurrences or request to the Front Office Manager or the MOD on duty.
Knows all safety and emergency procedures.
Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Attend department meetings when ever scheduled.
Knows how to use front office equipment.
Work closely with all departments with-in the hotel.
Speak to every employee and guest you come in contact with.
Perform or coordinate other tasks as assigned by the Front Office Manager.
Exemplify the Forbes Hamilton Standards of Excellence.
Necessary Skills and Attributes; Excellent verbal, comprehension, listening and problem solving skills.
Interpersonal and time management skills.
Guest relation skills.
Excellent math skills Adaptability.
Sound computer skills and working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
Formal Education:
High School Graduate or equivalent.
Experience:
Previous hotel front office experience desired.
Physical Requirements While performing the duties of this job, the employee is regularly required to sit, stand, bend, walk, use hands to finger, or feel objects, tools or controls, lift boxes, and luggage ( up to 50 pounds ), talk and hear.
Vision abilities required by this job include close vision to a computer screen.
Job Type:
Full-time
Benefits:
Employee discount Paid time off Schedule:
8 hour shift Holidays Monday to Friday Night shift Weekend availability Work Location:
In person Night Auditor.
Estimated Salary: $20 to $28 per hour based on qualifications.
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