Customer Service Representative Community, Social Services & Nonprofit - Ocala, FL at Geebo

Customer Service Representative

1.
0 Ocala, FL Ocala, FL Full-time Full-time $13 - $15 an hour $13 - $15 an hour 4 days ago 4 days ago 4 days ago Customer Service Representative
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Respond to customer inquiries and resolve issues in a timely and professional manner - Analyze customer needs and recommend appropriate solutions - Maintain accurate customer records and update information as needed - Collaborate with other team members to ensure customer satisfaction - Meet or exceed performance goals and targets Skills:
- Excellent communication skills, both verbal and written - Strong problem-solving abilities - Ability to analyze customer needs and provide appropriate solutions - Proficient in using customer service software and systems - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in data entry - Ability to work well in a team environment We offer competitive compensation and benefits packages, including medical insurance, paid time off, and opportunities for career growth.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Please submit your resume and cover letter detailing your relevant experience to email protected Job Type:
Full-time Pay:
$13.
00 - $15.
00 per hour
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Under 1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Ocala, FL 34470:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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