Customer Service Dispatcher Community, Social Services & Nonprofit - Ocala, FL at Geebo

Customer Service Dispatcher

3.
7 Ocala, FL Ocala, FL Full-time Full-time From $18 an hour From $18 an hour 22 hours ago 22 hours ago 22 hours ago We are seeking an experienced Dispatcher for a Monday through Friday position located at our Tampa Office.
The position hours are 10:
00 a.
m.
to 7:
00 p.
m.
; this is a full-time, 40-hour per week position.
Medical courier services are an important part of our healthcare system.
Our couriers transport sensitive lifesaving materials between hospitals, emergency rooms & supply chains.
Our team is responsible for making sure healthcare providers have everything they need to save lives and keep the hospitals running.
The Dispatcher will have multi-line phone, record keeping, and customer service experience.
The Dispatcher will receive incoming customer calls and emails to dispatch our medical courier services; will also assist our HQ Dispatchers and Area Managers with other duties as assigned.
The desired candidate should be comfortable with a high volume of calls, assessing & prioritizing appropriately in a fast-paced, potentially high stress environment.
The candidate will work with multiple computer screens, be proficient in Microsoft Office Suite, and with high accuracy of data entry.
The candidate must demonstrate the ability to communicate effectively and follow established procedures.
Please complete the two assessments of Scheduling and Attention to Detail, sent to you automatically when you apply; we use the assessments to evaluate your qualifications, as necessary for the position as noted below.
Required
Qualifications:
Experience with multi-line phone system, with high call volume; experience with using multiple computer screens simultaneously.
Ability to multi-task.
An ideal candidate is highly organized with attention to detail with minimal errors.
Geographical knowledge of service area and map reading skills.
Ability to read existing schedules and adjust if necessary.
Knowledge of industry is recommended but not required.
Microsoft Office Suite skills and ability to type 40 words per minute.
High school diploma or general education degree (GED).
Gill Logistics is an Equal Opportunity Employer.
Company conducts a background check, physical, and drug screening prior to employment.
Job Type:
Full-time Salary:
$18.
00 per hour
Benefits:
Dental insurance Employee assistance program Flexible schedule Health insurance Paid time off Referral program Vision insurance Schedule:
Other details 8-hour shift Monday to Friday.
Weekends as needed.
Ability to commute/relocate:
Tampa, FL :
Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching:
1 year (Preferred) Work Location:
In person Job Type:
Full-time Pay:
From $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekends as needed Ability to commute/relocate:
Ocala, FL 34471:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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