Gate Host
POSITION SUMMARY
To ensure all Trilogy guests and buyers are welcome to the community and direct them accordingly. Facilitate vacation watch parameters, assist homeowners with entry gate operations and monitor gate system for maintenance related issues. This is a part time position, Wednesday - Saturday from 4pm - 9pm, $12/hr.
ORGANIZATIONAL STRUCTURE
The Gate Host reports directly to the Gate Host Supervisor.
KEY RESPONSIBILITIES
Welcome ALL those approaching the entry gate using the community assigned script. This includes residents, their guests, potential purchasers, construction personnel, golfers, those attending the restaurant, and delivery services.
Give appropriate direction to those visitors stopping at the gate to assure that all visitors enjoy their time at Trilogy.
Monitor delivery services and suspicious vehicles. Contact the homeowner or construction personnel prior to giving authorization for entry on all such cases.
Control traffic at entry gates to prevent accidents and confusion.
Complete all entry system documentation as required.
Register construction personnel with construction passes.
Facilitate instruction at the gate for new owners on gate system operations and prox card use.
Monitor gates for maintenance related issues and contact Operations Manager accordingly.
Unlock the Community Association facilities each morning and lock them up each evening.
Set alarms daily and on-call for after hours alarm calls.
Personal Attributes
Goodwill Ambassador interfacing with homeowners, customers and co-workers.
Productivity:
great attendance, good work quality, positive contributor, works well in a team environment, strong people skills, and works well with others.
Innovation:
assists in resolving situations and concerns.
Honesty:
truthful, trustworthy, doing what is right and what needs to be done, is fair and objective, possesses integrity, and treats others with maturity.
Loyalty:
committed to the goals of the organization, the nature of the business, respects the organization's efforts, defends the company name, and gives the best effort and sincerity.
Initiative:
ability to think, work and make independent decisions based on sound judgment.
Excellent verbal skills.
Excellent time management skills.
Ability to manage competing priorities and assignments.
Must be comfortable working in a fast paced environment where continuous improvement is expected.
Knowledge / Skills
Previous customer service experience preferred.
Experience in a continuous improvement environment a plus.
Possess a valid Drivers License.
BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
To ensure all Trilogy guests and buyers are welcome to the community and direct them accordingly. Facilitate vacation watch parameters, assist homeowners with entry gate operations and monitor gate system for maintenance related issues. This is a part time position, Wednesday - Saturday from 4pm - 9pm, $12/hr.
ORGANIZATIONAL STRUCTURE
The Gate Host reports directly to the Gate Host Supervisor.
KEY RESPONSIBILITIES
Welcome ALL those approaching the entry gate using the community assigned script. This includes residents, their guests, potential purchasers, construction personnel, golfers, those attending the restaurant, and delivery services.
Give appropriate direction to those visitors stopping at the gate to assure that all visitors enjoy their time at Trilogy.
Monitor delivery services and suspicious vehicles. Contact the homeowner or construction personnel prior to giving authorization for entry on all such cases.
Control traffic at entry gates to prevent accidents and confusion.
Complete all entry system documentation as required.
Register construction personnel with construction passes.
Facilitate instruction at the gate for new owners on gate system operations and prox card use.
Monitor gates for maintenance related issues and contact Operations Manager accordingly.
Unlock the Community Association facilities each morning and lock them up each evening.
Set alarms daily and on-call for after hours alarm calls.
Personal Attributes
Goodwill Ambassador interfacing with homeowners, customers and co-workers.
Productivity:
great attendance, good work quality, positive contributor, works well in a team environment, strong people skills, and works well with others.
Innovation:
assists in resolving situations and concerns.
Honesty:
truthful, trustworthy, doing what is right and what needs to be done, is fair and objective, possesses integrity, and treats others with maturity.
Loyalty:
committed to the goals of the organization, the nature of the business, respects the organization's efforts, defends the company name, and gives the best effort and sincerity.
Initiative:
ability to think, work and make independent decisions based on sound judgment.
Excellent verbal skills.
Excellent time management skills.
Ability to manage competing priorities and assignments.
Must be comfortable working in a fast paced environment where continuous improvement is expected.
Knowledge / Skills
Previous customer service experience preferred.
Experience in a continuous improvement environment a plus.
Possess a valid Drivers License.
BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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